Frequently Asked Questions

We ask that you give our little, independent touring band about a week to fulfill your order.   answer to this item.

Once you are emailed your shipping confirmation, standard USPS shipping arrives within 10-14 business days.  That being said, our government probably isn’t paying postal workers enough, so cut those guys some slack! answer to this item.

We want you to be completely satisfied with your purchase. Items may be returned within 30 days of the ship date for a refund.  A refund will be issued for the price of the item upon its check in and processing. Shipping and Handling fees are not refundable.  While most items are returnable, they are subject to the following guidelines:  Returned merchandise must be in new condition with its original packing and accessories intact or it may be subject to a restocking fee. If you are returning a product listed below, please check to make sure your return meets the conditions described.  Music must be unopened.  Books must be in their original condition.  Clothing must be unworn & unwashed.  No personalized items may be returned.  For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS. Please be sure to keep your receipt. We cannot guarantee refunds for returns sent via a non-trackable method.  Credits are processed upon confirmation of the return. Please allow up to two billing cycles for the return credit to appear on your credit card statement answer to this item.

We regret that we are unable to cancel orders once they have been processed for shipment.  We recommend that upon receipt of your order that you contact Muteprophetband@gmail.com for a return authorization and return your order for a full refund.dd an answer to this item.